MyChart allows you to easily access medical records and patient information, view test and lab results, refill prescriptions, schedule appointments and communicate with your doctor in a convenient, online portal.
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Information for Patients
Telemedicine
Whether you are an established patient or new to our clinic, you are welcome to schedule an online appointment with one of our providers, from the safety of your own home.
Many patients are unable to access healthcare or behavioral health services at this time. Our telehealth solution is provided to help take care of you until you are able to re-visit your provider in person.
Please share this information with your friends and relatives to secure an appointment with La Esperanza Clinic.
Please call the office as you normally would to schedule an appointment. (325) 658-5339
Once your appointment has been scheduled. You will receive a text or an email with a secure link to the virtual visit.
** Use Google Chrome, Firefox, or Safari as your web browser **
**Use either a computer with a camera or a smart phone with a camera**
(Plug in your device if you can. It isn’t necessary, but it’s always a good idea.)
10 minutes prior to your appointment, log into your virtual visit.
Video Quality
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Use Google Chrome, Firefox, or Safari as your web browser (update to the latest browser version)
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Make sure that you have a strong Wi-Fi connection, or use an Ethernet Cable
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Close any unused programs
Quiet
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Situate yourself in a private, quiet area, and turn off any ambient noise such as music, television, video games, or other noisy electronics.
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Close the door to your room if there are others in your house.
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Only allow another person with you in the room if you want them involved in your medical care.
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Use earbuds or earphones to be able to hear your health care provider clearly, while keeping the microphone close to you.
Bright
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Align the lighting in the room so that it shines on you. This will allow your health care provider a better view of your face and your eyes.
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If you have a small flashlight, or telephone flashlight, have that near to you, in case your provider asks you to shine light on any problem areas.
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If you have a thermometer, blood pressure cuff, glucose monitor, or any self-management diary (blood pressure log, temperature log, or blood sugar log), please have these available nearby so you are able to discuss with your provider.
Affordable Ways to Pay
La Esperanza Clinic offers several payment methods which allow patients to have access to the care they need at a cost they can afford.
Sliding fee discount is available based on family size and income, regardless of insurance status. Proof of income is required from all members in the patient's household in order for a patient to be eligible for the Sliding Fee Scale Discount Program.
ACCEPTING NEW PATIENTS
SAME DAY APPOINTMENTS ARE AVAILABLE