Job Opportunities
Patient Registration Clerk
The clinic is open during these hours:
Monday-Thursday 7:30am-8pm
Friday 7:30am-5pm
Saturday 8am-12pm
Candidates will need to be available to work during these hours, but will only be scheduled to work for 40 hours a week.
Job Summary
The Registration Clerk is an integral part of the health care team. The Registration Clerk is the first point of contact and assists the health care team in a professional manner in the community health center setting.
Responsibilities include:
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Answering the telephone in a courteous and friendly manner
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Registering patients
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Verifying insurance and patient demographics
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Ensuring patient contact forms are complete
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Working with all health center personnel to ensure an efficient and safe environment of care.
Duties and Responsibilities
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Answer telephone and respond to the needs of the caller in a professional manner.
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Schedule Patients.
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Take accurate messages and forward them to the recipient in a timely manner.
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Register patients, verify insurance, and patient demographics.
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Modify patient accounts to reflect any changes in demographics or other patient account information.
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Establish patient medical record when necessary.
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Prepare encounter and attach it to the front of the medical record.
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Inform medical personnel of patient’s arrival.
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Assist with eligibility duties to ensure that reasonable efforts are made to secure payments from patients for amounts owed for services based on their established sliding fee discount in a manner that assures no patient will be denied services based on an inability to pay.
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Prepare new patient packets and ensure it is mailed prior to the scheduled appointment.
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Demonstrate flexibility, enthusiasm and willingness to cooperate while working with others in assigned inter-professional care teams to support PCMH programmatic activities.
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Participate in population management activities, as directed.
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Assist the care team by helping to measure quality and identify, refine and implement practice improvements that support the medical home, and assist in performance evaluation and quality improvement.
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Apply the principles of comprehensive, community-based, patient-centered, developmentally appropriate, and culturally and linguistically sensitive care.
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Maintain professional courtesy at all times.
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Perform all other related duties as assigned.
Knowledge, Skills and Abilities
Preferred​
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Bilingual in English and Spanish is preferred but not required.
Credentials and Experience
Required
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High School Diploma or equivalent
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Two years' experience in Customer Services
Preferred
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One year of front desk experience in a medical setting
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Job Type: Full-time
Pay: $12.00 - $14.00 per hour
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